thegamingpartybus.uk

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Privacy Policy

Last Updated: 26 Feb, 2025

At The Gaming Party Bus (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (thegamingpartybus.uk) or use our services. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to enhance our services and provide a seamless user experience. The information we collect includes:

1.1 Personal Information

When you book our services, contact us, or subscribe to our updates, we may collect the following personal details:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Event details (date, location, type of event)

1.2 Payment Information

We use third-party payment processors to handle transactions securely. While we do not store credit card or banking details, our payment partners may retain this information based on their privacy policies.

1.3 Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Cookies and tracking technologies

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and analyze user behavior. You can manage cookie settings through your browser preferences.

2. How We Use Your Information

We use your data for the following purposes:

  • Booking Management: To process reservations, schedule services, and communicate booking details.
  • Customer Support: To respond to inquiries, provide assistance, and resolve issues.
  • Marketing & Promotions: To send promotional content and special offers (only if you opt in).
  • Improving Our Services: To analyze customer interactions and enhance user experience.
  • Security & Fraud Prevention: To monitor transactions, prevent fraud, and comply with legal obligations.

We will never sell or rent your personal information to third parties.

3. Data Security

We take data security seriously and implement industry-standard measures to protect your information, including:

  • SSL Encryption: Securing data transmitted between our website and users.
  • Access Controls: Restricting personal data access to authorized personnel only.
  • Regular Monitoring: Checking systems for security vulnerabilities.

While we strive to protect your data, no online transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing and Disclosure of Data

We do not sell or trade your personal information. However, we may share data in the following cases:

  • With Service Providers: Third-party companies assisting in payment processing, event coordination, or marketing services.
  • Legal Compliance: If required by law, court order, or government regulation.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

Any third-party service providers we use are contractually obligated to protect your data and use it only for agreed purposes.

5. Third-Party Links

Our website may contain links to third-party websites for additional information or convenience. We are not responsible for the privacy policies, security, or content of these external sites. We encourage users to review third-party privacy policies before providing personal information.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Correction: Update inaccurate or incomplete information.
  • Right to Deletion: Request deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: Limit how we use your data under certain circumstances.
  • Right to Opt-Out: Unsubscribe from marketing emails at any time.

To exercise these rights, please contact us at ads@thegamingpartybus.uk. We will process your request within the legally required timeframe.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. This includes:

  • Booking records: Stored for up to 3 years for customer service and legal compliance.
  • Marketing subscriptions: Retained until you unsubscribe.
  • Technical logs: Kept for 6 months for security monitoring and troubleshooting.

When data is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our services are designed for general audiences and are not directed at children under 13. If we discover that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete it. Parents who believe their child has provided personal data can contact us for removal.

9. International Data Transfers

If you are accessing our website from outside the United Kingdom, please note that your data may be transferred to and processed in other countries, including the United States. We take steps to ensure that international transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or user feedback. Any updates will be posted on this page, and significant changes will be communicated via email where applicable.

Your continued use of our website or services after changes take effect constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

By using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.