thegamingpartybus.uk

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Terms & Conditions

Last Updated: 26 Feb, 2025

Welcome to The Gaming Party Bus. By booking our services, accessing our website, or using our gaming bus, you agree to comply with the following terms and conditions. These terms apply to all customers, guests, and visitors engaging with our services. Please read them carefully before proceeding.

1. General Terms

  • These terms govern all bookings, services, and interactions with The Gaming Party Bus. By using our services, you agree to be bound by these terms.
  • We reserve the right to modify, update, or change these terms at any time without prior notice. Updates will be posted on our website, and continued use of our services will constitute acceptance of any changes.
  • The Gaming Party Bus reserves the right to refuse service to anyone for any reason at any time, especially if safety or compliance concerns arise.
  • The services provided by The Gaming Party Bus are for entertainment purposes only and should not be used for commercial gaming, gambling, or any illegal activities.

2. Booking and Payment

  • All bookings require a deposit to secure the event date. The remaining balance must be paid before the event.
  • Payments can be made via credit/debit card, bank transfer, or other approved payment methods.
  • Failure to complete the payment by the due date may result in cancellation of your booking without a refund of the deposit.
  • Booking confirmations will be sent via email once the payment has been received.
  • The person making the booking is responsible for ensuring that all guests adhere to these terms and conditions.

3. Cancellation and Refund Policy

  • Cancellations made 7 days or more before the event will receive a full refund.
  • Cancellations made less than 7 days before the event are non-refundable.
  • In the event that The Gaming Party Bus must cancel due to unforeseen circumstances (e.g., mechanical failure, extreme weather, or staff illness), you will be offered a reschedule or full refund.
  • If the event is canceled due to the customer’s failure to meet the payment deadline or provide a suitable parking location, no refund will be given.
  • Refunds will be processed within 7-10 business days of the cancellation request.

4. Event and Usage Policy

  • The gaming bus will arrive at the agreed location 15-30 minutes before the event for setup.
  • The customer is responsible for ensuring that there is adequate parking space for the gaming bus. The space should be legal, level, and accessible for a vehicle of this size.
  • Guests must follow all instructions given by the gaming hosts to ensure a safe and enjoyable experience.
  • The Gaming Party Bus is not responsible for lost, stolen, or damaged personal belongings.
  • Time extensions are subject to availability and additional charges.

5. Safety and Conduct

  • Our staff will supervise gameplay, but children under 8 years must have an adult present at all times.
  • Any misconduct, disruptive behavior, or damage to our equipment will result in immediate termination of the event without a refund.
  • Smoking, alcohol, and illegal substances are strictly prohibited inside the gaming bus.
  • Any guests who are deemed intoxicated or behaving inappropriately may be refused entry to the gaming bus.
  • Players must use all gaming equipment responsibly. Any intentional damage caused by guests will be charged to the booking party.

6. Liability and Damage

  • The Gaming Party Bus is not liable for injuries, accidents, or health issues that occur during gameplay.
  • The customer is responsible for any damages caused to the gaming bus or its equipment due to misuse, negligence, or deliberate actions.
  • If a guest experiences discomfort due to motion sickness, flashing lights, or screen exposure, they should stop playing immediately.
  • Any damage caused by guests will be billed to the booking party at the cost of repairs or replacements.

7. Weather Policy

  • Our gaming bus is climate-controlled and operates in most weather conditions, including light rain and cold temperatures.
  • If extreme weather conditions (such as heavy snow, flooding, or high winds) prevent safe travel, we will work with you to reschedule the event at no additional cost.
  • In the event of sudden bad weather during gameplay, we will determine whether the session can continue or needs to be paused or rescheduled.

8. Privacy and Data Protection

  • We collect basic customer information for booking and communication purposes only.
  • Personal data will not be shared with third parties without your consent, except where required by law.
  • All payment transactions are processed securely, and we do not store credit card information.
  • For more details on how we handle your data, please refer to our Privacy Policy.

9. Governing Law

  • These terms are governed by the laws of the United Kingdom.
  • Any disputes shall first be attempted to be resolved through mediation before legal action is taken.
  • Customers are responsible for ensuring compliance with all local laws and regulations regarding event hosting.

10. Contact Information

For any questions regarding these terms, please contact us at:

By booking or using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.